FAQ Shipping

  • Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our products, please allow an estimated 2-4 weeks for your order to arrive to the USA. Outside the U.S. orders can take up to 6 weeks.

  • All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Otherwise a refund will be issued.

  • Normally none of the items on the site are subject to custom fees as long as the total purchase is below $200. The prices displayed on our site are tax-free in USD, which means, above $200, you may be liable to pay for duties and taxes once you receive your order.  Above $200, the customs fee will range between 0 – 16.5%.  Please note at the time of writing, there are no customs fees on Tablet PCs.  In cases where customs fees are required, payment of these charges are your responsibility and will not be covered by us. For further details of charges, please contact your local customs office.